To upload documents, please carefully follow these instructions:
You can upload multiple documents for each missing upload. The maximum document size limit for upload is 20MB, and supported formats include PDF, JPEG, PNG, GIF or BMP.
1. Log in to your account at www.tenantev.com. Then click on the application that you created.
2. Scroll down and you'll see the message "You have some tasks pending to be completed". Below the "Pending" tab you'll see the documents requested to complete the application. Please click the "Upload file" option next to each requirement.
3. You can drag and drop the document or click the orange cloud to select a document from your files. The folder on your device will open, and you'll need to select the document from there.
4. Once you select the document(s), you'll see the file's name with a checkmark. If all is good with the document, click "Submit All Files and Close" to complete the process.
5. You will be prompted with the question: "Do you want to upload more files for this task?" If you have already uploaded all the required documents, please click "No" to proceed and complete the process.
Once uploaded, you will see the % of uploaded documents. We will review the document and complete the requirement. If incomplete, we will inform you of any missing items. Please allow 24-48 business hours for the document/s to be reviewed.