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Knowledge base
Getting started
Applying
14
Getting started with your application
How to create a new account
Where can I find the Unique property code?
What information do you need before applying
How long does this process take?
See all 14 articles
Support
0
Application Documents
4
Why do I need to provide these documents/information?
Sign the community rules and regulations Video
What do I do if I cannot provide a document?
Where can I find the pages that need the owner’s signature ?
FAQs:
Adding a Co-Applicant
2
How can I add my spouse/roommate?
How do I apply as a guest/additional occupant?
Cancel or Refund my application
3
How can I request a refund for my application?
What is the status of my refund ?
How can I cancel my application?
Changes on my application
1
How can I make changes to my Application?
Contact Us
1
How can I speak to someone?
Credit and Verification
3
My reference did not receive an email to make the verification.
How do I rerun my credit after I unfreeze it ?
How do I rerun my credit after I fix the fraud alert ?
Documents
8
How to Upload documents?
Where can I find the pages that need the owner’s signature ?
How can I change a document I uploaded?
How can I view a copy of my report ?
What do I do if I cannot provide a document?
See all 8 articles
Creating an Account
1
How do I create an account?
Fees and Additional Services
1
How much is the Application Fee?
Status of my Application
5
What is pending on my application?
Has my application been approved?
How do I Resume my application?
How do I Resume my application?
How can I save my information to come back later?
Videos
Getting Started Video
1
Getting Started Video
How to Upload documents?
0
Sign the community rules and regulations Video
0
Help Desk Software
by Freshdesk