If you disagree with the outcome of the final report, you have the right to dispute the accuracy or completeness of any information contained within the report following FCRA guidelines.
Please be aware that all disputes must be submitted in writing as per FCRA regulations. We do not have a phone number or extension for the disputes department. Once your dispute form is signed, it will take 48 business hours for the corresponding department to review it.
We have 30 days to correct or remove any reported information if applicable, in compliance with FCRA regulations. The dispute department needs to investigate the issue with the County Courts databases, which is why we give 48 hours to review the case. Please note that our support agents cannot assist you with disputes over the phone.
To dispute your report please follow the steps below:
- Click here: Dispute Form
- Select the service you would like to dispute:
3. Electronically Sign and click on the “Submit” button.
4. The Dispute Department will review your request and contact you within 48 business hours.
**Please note that Tenant Evaluation does not make approval decisions on any application. Please contact the association directly if you have questions about your approval decision.