Tenant Evaluation Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
About Us
Tenant Evaluation
1
Who is Tenant Evaluation?
TE Policies
2
Terms and Conditions
Privacy & Security
Getting Started
Creating an Account
3
How Do I Sign Up?
Activate Your Account
Updating Your Account Email Address
Application Guide
7
Getting Started With Your Application
Locating Your Unique Property Code
What Information Should I Gather Before Applying?
Can I Save My Information and Come Back Later?
Processing Time for Your Application
See all 7 articles
Who Should Apply?
5
Who Should Apply?
How Do I Apply as a Company/LLC?
Is It Possible To Add More Than Two Applicants?
Must Co-Signers Apply?
How do I add my children?
Documents, Services & Verifications
Documents & Verifications
5
Why is it Necessary to Submit These Documents/Information?
I Can't Provide a Document. What Should I Do?
How to Complete the Signatures on the Property Rules and Regulations
Where can I find the pages that need the owner’s signature ?
How can I change a document I uploaded?
Uploading Documents
3
How do I upload Photo ID?
How Do I Upload a Photo ID?
How to Upload documents?
Application Status
Status of my Application
6
What is pending on my application?
Has my application been approved?
How do I Resume my application?
How can I save my information to come back later?
What to Do If You Lack Owner Information for Application Signature
See all 6 articles
Edits & Modifications
Changes on my application
4
How can I make changes to my Application?
How can I update the Owner's Information?
I Forgot My Password
Which Browsers Work with Your Platform?
FAQ
General Inquiries
1
Invalid or Expired Password Reset Link
Adding a Co-Applicant
1
How can I add my spouse/roommate?
Cancel or Refund my application
2
How can I request a refund for my application?
What is the status of my refund ?
Credit and Verification
1
Credit Information
Fees and Additional Services
1
How much is the Application Fee?
Proof Of income/ Bank Verification Report
2
Proof Of income/Bank Verification Report
How to Complete Mastercard Bank Connection for Proof of Income?
Request a copy of the Final Report / Disputes
2
How can I view a copy of my report ?
How can I Dispute my Report?
Contact Us
Support Assistance
1
How Can I Speak to Someone?